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FAQ

CAN I STILL USE A TICKET EVEN IF ITS NOT MY NAME ON IT?

Yes, the tickets are not personal and it doesn’t matter if it’s not your name on it.

Please note that your ticket is for South Ocean Festival, not for a specific artist. Artist cancellation is not grounds for refund. At a festival event, both the organizer and the audience should take into account that last minute changes are possible. We hope that our audience understands this, and the fact that these changes are often sudden and independent of the festival organizer. This way of dealing with possible changes is in connection to the common ways of operation in the festival scene at large.

You are not allowed to bring any food or drink onto the festival grounds. If you wish to have a picnic, you can do so outside the premises before entering. However, please clean up and dispose of your trash properly.

If you have specific dietary restrictions for medical reasons and need to consume certain items, please reach out to us, and we will work it out with a medical certificate, etc.

Feel free to bring an empty PET bottle that you can refill with water inside the festival!

Here is a pin to our location: Google Maps. Travel options can be found below:

 PUBLIC TRANSPORT

Look at www.skånetrafiken.se to see how you can best plan your trip, the final destination for the festival is Malmö Sibbarp.

 SHUTTLE BUSS

We have a shuttle bus that operates between Malmö C or Hyllie and the festival area. VIP ticket holders ride for free, while standard ticket holders pay x SEK per person onboard the bus. Payment methods include x and x. 

 PARKING

If you arrive early, there may be parking available in in the local area. However, we do not have dedicated parking, and we recommend all visitors to walk, cycle, or use public transportation or our shuttle bus to get to the festival.

FESTIVAL RULES & SECURITY

Allowed and Prohibited Items:

Guests and their belongings are subject to search upon entry or re-entry. To help ensure a quick and smooth process, we kindly ask that you leave large bags at home. For safety reasons, any prohibited items will be confiscated, and we are unable to return them.

THE FOLLOWING ITEMS ARE ALLOWED:

  • Empty plastic bottles – up to a maximum size of 500 ml.
  • Camping chairs or beach chairs.
  • Small amounts of snacks for personal use (allowed for individuals with diabetes or other diagnosed conditions; doctor’s note required).
  • Over-the-counter medicine in small quantities for personal use (such as Alvedon, allergy medicine, eye drops, nasal spray, etc.). Please keep the original packaging.
  • Powerbank.
  • Sunscreen.
  • Hand sanitizer in small bottles.
  • Cameras (basic point-and-shoot consumer-grade cameras) without detachable lenses and other accessories.
  • Bags no larger than a standard-size backpack (45 × 35 × 22 centimeters, typically 30L).
  • Cigarettes are allowed, but smoking is permitted only in specific designated areas.


PRESCRIPTION MEDICINE REQUIREMENTS:

  • Anyone requiring prescription medicine at the festival must present the pharmacy-labeled container that states the prescription, dosage, and patient name to our staff at each entrance gate. Patrons are allowed to bring a sufficient supply of prescribed medication for that day only.
  • Inhalers for necessary medications are permitted only when in the prescribed form.

 

THE FOLLOWING ITEMS ARE PROHIBITED:

  • Bags larger than a standard-size backpack (45 × 35 × 22 centimeters).
  • Aerosol containers, including sunscreen and personal beauty products.
  • Professional cameras and professional recording (photo, video, audio, drones) equipment. Exceptions for accredited press and influencers.
  • Glass containers of any kind.
  • Illegal and illicit substances of any kind.
  • Outside food or beverages (including alcohol)
  • Umbrellas (rain ponchos and other rain-resistant clothing are allowed).
  • Pets (except for service animals).
  • Skateboards, scooters, bicycles, prams, carts, or any personal motorized vehicles (with the exception of electric wheelchairs).
  • Weapons or explosives of any kind.
  • Sharp or dangerous objects.
  • Fireworks.